Our expected delivery time is currently within 1-2 weeks.
Our standard pallet deliveries are Monday – Friday only.
Pallet Delivery:
Some of our products will arrive on a pallet, some will arrive fully assembled and some part assembled. The details of how each product will arrive should be in the product description, but if you are unsure then please contact us for more information. The delivery driver will hopefully leave the pallet at the front of the house, either on a drive or in a front garden (provided there is adequate access into your grounds, and suitable surfacing for the use of a pump truck). However, this is not guaranteed and if you do not have either of these, or your access is limited or unsuitable for delivering a pallet it would be advisable to be in when the driver arrives so that you can unload the pallet at the kerbside and move your product somewhere safe. The delivery vehicle that it arrives on will be at least the size of a dustbin lorry, and sometimes bigger (e.g artic vehicles), as these large pallets require a tail lift vehicle in order to offload the consignment, so it is important to let us know of restricted access issues and let us know in advance, as this will help avoid any costly *fee’s which could be incurred due failed delivery attempts due to inadequate access.
*Any fees incurred from the delivery couriers, through us not being adequately informed will be passed on to the customer.
Parcel Delivery:
As well as pallet deliveries for some of our items, we deliver some with a parcel courier. You should be able to find this information, as well as if the item is fully/part assembled in the product description, but if you are unsure then do not hesitate to contact us.
Delivery queries/questions:
If you have any queries/questions regarding the delivery and shipping process of your item, or wanting to see the status of where your order is, then be sure to contact us on our contact page.